For most business owners, IT is just another headache that you have to deal with. However, you’ll want to be proactive with your IT needs so that they don’t end up causing problems for your business. Below are ten IT mistakes that are commonly made by small businesses and how to avoid them.
1. Insufficient Security
Gaps in digital security allow hackers to steal information. Data security should be at the top of your mind at all times and be scalable to your business needs. For example, if you have an increase in remote employees, your cybersecurity should protect, detect, respond and recover.
2. Not Backing Up Data
You can never have enough data backups. If unforeseen events wipe out your data, you’ll need a data backup to restore your information. Fortunately, cloud storage services ensure your data survives all types of disasters.
3. Inadequate Technical Support
You might feel like you can’t afford an outside technology assistant, but not hiring one can cause more costly, damaging problems. It’s worth it to spend the money on tech support as you’ll have adequate knowledge and resources to handle various IT problems.
4. Lack of Employee Training
Many small businesses offer inadequate technical training to their employees. The average employee only knows how to use 20 percent of software, which means they’re missing out on time- and cost-saving features. Be sure to invest in employee tech training to get the most from your employees.
5. Unencrypted Email Messages
Some businesses forgo email encryption because it’s costly and complicated, but this is not something you want to ignore. Every email message can be intercepted by the wrong people. Set up an email encryption system to protect your messages and attachments.
6. Use of Old Computers
To save money, some small businesses use old computers. However, old devices lack new features, freeze up more often and are more vulnerable to cyber attacks. To avoid putting your employees and business at risk, invest in newer computers that run the latest operating system.
7. Lack of Physical Security
Not only is cyber security important but so is physical security. Smaller businesses, in particular, tend to have inadequate security. Ideally, you should have a digital key system, steel doors, pick-proof locks, rugged windows and alarm systems to protect your business from break ins.
8. Not Using Cloud Computing
Cloud computing is a more powerful and efficient platform than in-house servers and desktop systems. This is because the data is accessible to all authorized users. Plus, cloud-based systems offer greater functionality than on-site systems. Be sure to prepare a cloud strategy and move at least some of your applications to the cloud.
9. Poorly Designed Work Areas
Take some time to make sure your workplaces are ergonomically designed for good health and improved productivity. Small businesses sometimes throw things together due to a lack of resources, but this can kill your team’s productivity and morale.
10. Avoiding Automation
Automation can help your workplace become more efficient and productive in less time. Don’t be afraid to adopt automation technology, even though it does come with a learning curve. The time spent learning this technology will be well worth it.
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